How offering Expatriate Coaching will save you money

• In Germany it is not uncommon for people to still address each other as 'Mr' or 'Ms' even after working together for 20 years, yet in Australia we barely use these terms, going straight to first names within no time at all. How does a German CEO learn that the 19 year old receptionist who greets him as Jurgen is not being rude, just being herself?

• How does an executive from Malaysia when confronted by an argumentative Aussie learn that saving face is not of value here? How does an Australian executive going to work in Japan learn to use silence in the way the Japanese do?

• It’s estimated that up to 50% of international transfers fail, yet the average relocation package costs at least $50,000 before salaries and often up to 3x salary.  ‘Trailing spouses’ are often overlooked in the settlement period and it is often the lonely, isolated partner who unwittingly becomes a drain on the new employee and then initiates a move back home again.  

• Saving money by not providing even a small amount of cross cultural training and expatriate support seems like a good short term saving but it's one that clearly doesn’t pay off in the long term as the majority of expats are unprepared for the cultural differences they encounter.  Australia might not seem to be a complicated place to live but it has its own distinct set of cultural values that people live by.  Understanding the rules before playing the game provides a huge advantage.

How can I help with your expatriate and cross cultural training?

• I make your employees more happy and more productive, more quickly by offering a cost-effective expatriate coaching programme which allows you to deliver the level of support and service that you know is worthwhile, but simply don’t have enough time for.

• I can help your employees and their partners to fast track their way to both fitting in at work and making new friends.  I can help both working and non-working individuals avoid potential culture clashes and can help them to feel ‘at home’ as quickly as possible, by giving them a combination of practical tips, information and mental strategies for coping with the emotional upheaval of it all.

• It can be very hard for people to realise that their dream is turning into a nightmare – and harder still to admit it, especially when they are trying to impress their new boss.  Many people will not seek help, but having someone offered to them whom they can learn from and lean on can make a huge difference to the happiness of all those involved and to the success of the relocation.